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The Privacy Policy detailed below pertains to the safeguarding and management of personal information collected by discoverdusk.com (operated by Almar International Limited, referred to as "f") from Users. This information is obtained from individuals who have purchased or are interested in purchasing products or services offered through various channels such as the website, mobile site, and mobile app (collectively referred to as "Sales Channels").
Within this policy, the terms "you" or "your" pertain to the individual referred to as the 'User'. In this context, the terms "we", "us", and "our" pertain to 'discoverdusk.com'. The word "website" encompasses sites designed for both desktop and mobile platforms, as well as mobile apps.
By using our website or other sales channels, the User is acknowledging and accepting our Privacy Policy. If you do not agree with these terms, we kindly ask that you refrain from accessing or utilizing these channels.
Please note that the privacy policy stated herein applies solely to discoverdusk.com and does not cover any third-party website(s), mobile site(s), or mobile app(s). We urge users to thoroughly examine the information and privacy protocols of our business partners, advertisers, sponsors, or other websites connected to discoverdusk.com as they may vary from our own. We suggest familiarizing yourself with the privacy policy of these third parties before engaging with them.
We deeply understand and respect the importance of privacy in regards to the handling and sharing of personal information for both ourselves and our users. Our privacy policy outlines how we collect, use, and protect your personal information.
The objective of this policy is to clearly outline and communicate the intended purpose. At our company, we recognize the significance of understanding the purposes and methods involved in collecting, using, disclosing, transferring, and storing information. In order to promote transparency, we have developed this Policy to introduce you to our procedures. Specifically, this policy explains how your information is handled on our Website and digital platforms in accordance with applicable data protection laws.
The types of personal data we collect may include but are not limited to: names, addresses, contact information, and demographic information. Personal data refers to any details that can specifically identify a user. When interacting with discoverdusk.com, whether directly or through a third party, you may be asked to provide personal information.
We collect and analyse data in a combined form, including statistical or demographic details. This information may include some of your personal data but is not considered personally identifiable under the law as it does not directly reveal your identity. However, if we combine aggregated data with your personal information in a way that could identify you directly or indirectly, we will treat it as personal data and adhere to this policy for its use.
Our website refrains from collecting sensitive information, including details about your race or ethnicity, religious beliefs, sexual orientation, political views, trade union membership, health status, genetic and biometric data, as well as information about children. Furthermore, we do not gather any data on criminal convictions or offences.
We solely rely on your voluntary disclosure in the following situations to obtain any personal data:
We obtain Technical Data related to your devices and browsing patterns through the utilization of cookies, server logs, and similar technologies. To learn more about the specific information collected, please consult our cookie policy.
When using our Website, your personal information will be utilized in the following situations:
Your personal data may be shared with third parties for various reasons, including but not limited to:
We may disclose your personal information to third-party companies that perform tasks such as processing data, offering credit, fulfilling orders, delivering goods, managing customer data, and providing customer service. These third parties are obligated to safeguard your information and only use it for the tasks we assign.
Our Website utilizes a range of cookies and similar technologies to enhance the browsing experience. We use cookies to track and analyze user preferences, interactions, and behaviors across our platforms.
For more information about our cookie usage and to manage your preferences, please review our Cookie Policy.
Our website offers convenient links to external sites. By clicking on them, you will be redirected away from our site to another. Please be aware that we are not responsible for the content or privacy practices of third-party sites. We suggest reviewing the privacy policies of any external sites you visit, as they will govern your time there.
The Group Companies (companies within the same group):
For improved customization and efficiency, we may securely share your Personal Information with our affiliated or associated entities. In the case of discoverdusk.com being acquired, this information will also be transferred to the new owner. Additionally, if we decide to sell, transfer, or assign our business or any subsidiaries or units for expansion or other purposes, customer information (including Personal Information collected here) will be moved accordingly.
The companies and vendors responsible for providing services and goods:
Upon booking with discoverdusk.com, your information will be shared with end service providers such as airlines, hotels, visa consulates, bus and cab rental services, railways, and other suppliers responsible for fulfilling your reservation. Please be advised that this sharing of information is necessary for us to fulfil your booking, and your consent is implied. However, it should be noted that discoverdusk.com strictly prohibits the use of your information by these service providers for any purposes other than fulfilling their role in the service.
External Suppliers and Affiliates:
Personal information that has been filtered may be disclosed to our corporate affiliates or business partners. These partners offer a variety of products and services to our customers, including both free and paid options. These options are aimed at enhancing the overall travel experience for users of discoverdusk.com and providing them with exclusive benefits. Our partners may include entities that offer savings on travel expenses, instalment payment options, co-branded credit cards, travel insurance, and protection for lost items such as wallets or bank cards. If you decide to avail yourself of any of these services through our partners, their respective privacy policies will govern their use of your information.
At Discoverdusk.com, we reserve the right to share your Personal Information with third parties for necessary purposes, such as processing payments and utilizing data hosting and processing platforms.
Non-personal data:
Non-personal data obtained from this information may be shared with suppliers, advertisers, affiliates, and other current and potential business partners. These third parties may also receive insights on the viewership and engagement of their website links through the use of aggregate data.
Occasionally, discoverdusk.com may seek assistance from a third party for tasks such as market research and surveys. In such situations, we will collaborate with confidentiality agreements in place to share information (including aggregate cookie and tracking data). This information is exclusively intended for the fulfilment of the designated project and must be handled in compliance with applicable regulations.
As required, we will disclose your personal information to third parties (as dictated by our professional obligations and any contractual arrangements we have with you). This could involve:
Due to discoverdusk.com's multinational reach, it is possible that affiliated companies and other entities in different countries may have varying data protection standards compared to those in your home country. However, please be assured that we at discoverdusk.com will take the necessary steps to ensure that these recipients comply with relevant laws and maintain adequate security measures for your personal information. This may involve implementing contractual safeguards to facilitate the transfer of data in accordance with applicable regulations.
At discoverdusk.com, we value the sharing of user experiences. You can contribute through various means such as reviews, blog articles, ratings, and general poll questions. Additionally, you have the option to provide feedback or ask questions about our services and respond to other users' inquiries. We may also utilize a third party to gather your thoughts on your recent booking with us in order to improve our offerings. Your participation in this process is entirely voluntary; however, you may receive communication through emails, app notifications, SMS messages, or alerts from other messaging services requesting your review. These reviews can take the form of written content (with or without images) or videos and will be visible on our site and potentially on other travel-related platforms.
The User Generated Content we collect can be categorized as follows:
Users who contribute to the platform by submitting reviews, ratings, Q&A, and photographs will have a profile that can be accessed by other Users. Such profiles may feature information such as trip count, submitted reviews, inquiries made and answered, and shared photographs.
All Users are responsible for ensuring that their shared views on social media or discoverdusk.com do not disrespect or violate any laws, public policies, morals, religion, caste, creed, colour, sex, race, culture, ethics, customs, traditions, decency or good conscience. By uploading any material onto the platform or website - such as pictures, views, images, content or experiences - you agree to allow discoverdusk.com to use it at their discretion without holding them accountable for disputes with you or any third party. Discoverdusk.com takes no responsibility or liability for your use of these materials towards any third parties.
Our mobile applications require certain permissions to be granted. After installing the discoverdusk.com app on your device, a list of necessary permissions will be displayed. The proper functioning of the application requires these permissions. Below is a breakdown of the information that will be accessed and utilized by discoverdusk.com:
Ensuring the safety and confidentiality of information is of utmost importance. Therefore, measures must be taken to protect and secure all sensitive data. Considering the costs of implementation and the unique situation, scope, setting, and goals of processing, as well as the potential effects on individuals' rights and freedoms, we utilize appropriate technical and organizational measures to attain a level of security that reflects the associated risks. These actions encompass:
Our website carries an SSL certification, guaranteeing secure data transmission for all online transactions. We highly recommend using this feature for your safety.
Your personal data will be retained for the necessary period to serve its intended purposes, which may involve fulfilling legal or regulatory requirements, carrying out legal proceedings, or protecting against potential legal claims. Your personal data will be stored in accordance with our document management, retention, and destruction policy, as well as any relevant laws.
We reserve the right to update or revise this Policy as needed. In the event of any significant changes, we will promptly inform you through email or by prominently displaying the updated version on our website. It is recommended to periodically check this page. By continuing to use our website after any modifications, you acknowledge and agree to abide by the new terms.
In specific circumstances, your personal information is protected by data protection laws, which we fully support. We will promptly adhere to any applicable laws, rules, or regulations in regards to the handling of your data.
To utilize any of these rights, simply submit a request to help@discoverdusk.com.
If you have any concerns about the handling of your Subject Access Request, please inform us and we will make every effort to resolve it. You may reach out to our Data Protection Officer (DPO) at dpo@almar.hk. If you remain dissatisfied with the way in which we handle any privacy complaints, or if your complaint is not promptly acknowledged or addressed to your satisfaction, please don't hesitate to contact our team at custrelations@almar.hk.
If you have any inquiries regarding this privacy notice or concerns about the management of your personal information by discoverdusk.com, please reach out to:
The person responsible for ensuring the safety and security of data.For support, please email help@discoverdusk.com.
Call our helpline at 1-802-724-4081.
The entire Data Protection Policy can be found at this link: Discoverdusk Data Protection Policy