1. Have a sneak peek
Discoverdusk.com (owned by Almar International Limited, Hong Kong) is committed to protecting your privacy and personal information. This privacy notice explains how we handle your data and informs you of your rights under current laws. If individuals are employed by a company that uses Discoverdusk.com, and they provide us with their personal information on behalf of their employer or travel sponsor, we will fulfil our obligations when handling your data.
When your employer or travel sponsor uses Discoverdusk.com as their agent to purchase travel services, the service provider in charge of the transaction is responsible for safeguarding your personal information and following relevant laws and regulations. By providing us with your personal information, you are acknowledging and accepting the terms outlined in this Notice for handling such information. Additionally, you are granting us permission to collect, use, and disclose your personal information in accordance with this Notice. If there are any parts of this Notice that you do not agree with, please refrain from submitting your personal information to us.
Please note that failure to provide us with your personal information or withdrawing your consent may affect our ability to provide services such as making travel bookings on your behalf, as these often require full name, contact details, and identification information (e.g., passport details). Without this essential information, we will be unable to assist you with booking arrangements.
2. The primary goal
Discoverdusk.com's privacy notice aims to offer comprehensive information regarding the collection and management of your personal information. This includes any data obtained from your employer or travel sponsor. Additionally, this notice addresses the processes, timelines, and purposes behind handling your personal data.
3. The data we collect
Information regarding you, commonly referred to as personal data or personal information, refers to any specific details that can be utilized to identify you. Please note that this excludes anonymous data. Our processes for collecting, using, storing, and sharing different forms of your personal data are outlined below;
The grouping of information known as Identity Data includes a person's full name, username or other identifying details, marital status, title, date of birth, and gender.
The contact data includes both the billing and delivery addresses, along with details for email and telephone communication.
Our Travel Data section contains the passport number and any pertinent identity documents for domestic travel or a seaman's book, if applicable.
Within the Financial Data category, information such as payment card details, bank account numbers, and any other essential data for conducting financial transactions is included.
Our Transactional Data includes all payment details for both parties involved in your purchases with us.
Your Profile Data consists of multiple elements, including your login details, previous transactions or travel plans, and any preferences you have for service providers such as airlines and hotels. It also includes any feedback or survey answers you may have provided.
Our Marketing and Communications Data includes your marketing and communication preferences, as well as your contact details.
We collect and distribute overall data, such as statistical data for reporting. We also utilize your personal information to generate this type of data. As required by law, this information is not linked to your identity in any way. For instance, we may merge your travel records for Management Information Reports. However, if we link aggregated data with your personal details in a manner that can identify you, we handle it as personal information and adhere to our privacy policy when using it.
In order to provide personalized and relevant services, we gather Personal Data about you, including details related to your health and religion that may influence meal preferences.
Our compliance with your local data protection laws ensures that any personal information we collect is done so in accordance with the submissions you provide during our interaction. Rest assured that we only obtain personal information directly from you, unless you choose to remain anonymous or use a pseudonym, which may occur through surveys or feedback.
Identity, Contact, and Financial data can be shared with us through electronic forms or by contacting us via mail, phone, email, or other methods by you, your employer, or your travel sponsor.
The Personal Data of Your Company or travel sponsor is essential for us to offer our services. Pursuant to our contractual arrangements with clients, it is their duty to secure authorization for Discoverdusk.com to utilize this data in fulfilling our duties. We will assume that permission has been given once we receive an approved travel request.
Information pertaining to identity and contact details collected from publicly accessible sources.
Your personal information is only used in situations where:
When reaching out about a travel booking or question, whether for yourself, your company, or your travel sponsor, our primary objective is to provide travel recommendations and assist with making arrangements. As an intermediary for various travel companies (including airlines and hotels), we utilize your personal information in order to meet the services you have requested.
Outlined below is a thorough breakdown of how we plan to use your personal information, whether on our own behalf or for your employer or travel sponsor.
When booking travel arrangements, we will need personal information such as your name, contact information, employer details, identification numbers (such as passport or driver's license), gender, and date of birth.
In addition to the previously mentioned information required for setting up your profile, we also collect travel specifics such as arrival and departure locations, chosen airline, hotel, and car rental selection.
Our team will process all monetary dealings, reclaim payment owed, and ensure the completion of all necessary transactions for your travel services.
We will keep you updated on any changes to our terms or privacy policy, inform you of any incidents, and send you advisory e-newsletters.
It is important to have details related to Identity, Contact, Profile, and Marketing & Communications in order to conduct surveys or competitions.
We obtain identity and contact information to discover fresh business prospects and pursue promotional efforts.
We merge data to produce aggregated data for analysis, assisting in business growth, marketing, and identifying new customer opportunities.
Discoverdusk.com may share your personal information with third-party entities involved in fulfilling the aforementioned purposes, such as airlines, hotels, and other service providers. Please note that we are not responsible for the actions or failures of these service providers.
Personal data may be transferred across borders, including outside the European Economic Area (EEA), to fulfill contractual obligations. We ensure adequate safeguards are in place for such transfers.
We have implemented several measures to safeguard your data against loss, unauthorized access, misuse, or alteration. This includes secure data processing locations, system access controls, and data confidentiality measures.
Your personal data will be stored for the necessary time to fulfill its purpose, including legal, accounting, and reporting requirements. Retention periods vary based on legal obligations in each country.
You have the right to access, correct, request the deletion, or restrict the use of your personal information. Please note that withdrawing your consent may affect our ability to provide services to you, especially in travel bookings that require your complete identification.
If you have any questions or concerns, please contact us at:
ALMAR INTERNATIONAL LIMITED
Contact Email: help@discoverdusk.com
Address: Unit-S, 1/F Mau Lam Commercial Building, 16-18 Mau Lam Street, Jordan, Kowloon, Hong Kong (Zip Code: 999077)